Terms of Service
Last Updated: August 17, 2026
The following terms and conditions ("Terms" or the "Agreement") govern the use of any site owned or operated by Mailmendio LLC, a Florida limited liability company doing business as MailMend ("Company," "we," "our," "us"), including mailmend.io and any subdomains thereof, affiliated websites, and applications we operate (collectively, the "Site"), and any product or service made available through the Site. This Site, including any of Company's products or services, is provided to you subject to your compliance with these Terms and any other operating rules and policies (including, without limitation, Company's Privacy Policy) that Company may publish from time to time on the Site. By accessing and/or using our Site and our products or services, you are agreeing to be bound by the terms and conditions of this Agreement, which constitutes a binding legal agreement between us. In some cases, your use of certain services may be subject to additional written terms, which will be presented to you when you sign up for or engage those services; where a separate signed agreement exists between you and Company, that agreement controls with respect to its subject matter.
Table of Contents
- 1. Site Use
- 2. Changes to These Terms
- 3. Privacy
- 4. Accuracy, Completeness, and Timeliness of Information
- 5. Intellectual Property
- 6. User Conduct
- 7. Account Registration
- 8. User-Submitted Content
- 9. Testimonials, Reviews, and Other Submissions
- 10. Disclaimer of Warranties
- 11. Limitation of Liability
- 12. Indemnification
- 13. Third-Party Websites and Links
- 14. Electronic Communications
- 15. Assignment
- 16. No Waiver
- 17. Choice of Law and Dispute Resolution
- 18. Severability
- 19. Termination
- 20. Entire Agreement
- 21. Questions or Additional Information
1. Site Use
By using the Site and agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. If you use the Site, you affirm that you have the legal capacity to enter into a binding contract with us, have read this Agreement, and understand and agree to its terms. The Site and Services are intended for business use by companies and business professionals.
2. Changes to These Terms
Company reserves the right to update, change, or replace any part of these Terms by posting updates and/or changes to our Site. You can review the most current version of these Terms at any time by visiting this page. It is your responsibility to check this page periodically for changes. Your continued use of, or access to, the Site following the posting of any changes constitutes your binding acceptance of those changes.
3. Privacy
Company's Privacy Policy may be viewed at legal.mailmend.io/privacy-policy. The Privacy Policy is incorporated into these Terms by reference and constitutes a part of this Agreement. Company reserves the right to modify the Privacy Policy at its sole discretion.
4. Accuracy, Completeness, and Timeliness of Information
The material on the Site is provided for general informational purposes only. While we endeavor to provide accurate and current information on our Site, there may be information on our Site that contains typographical errors, inaccuracies, or omissions related to service descriptions, promotions, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information at any time without prior notice. This Site may also contain certain historical information, which is not current and is provided for your reference only. We reserve the right to modify the contents of this Site at any time, but we have no obligation to update any information on our Site. You agree that it is your responsibility to monitor changes to our Site.
5. Intellectual Property
All content on the Site — including, without limitation, text, graphics, logos, button icons, images, audio and video clips, digital downloads, data compilations, and software — is the property of Company or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws. The compilation of all content on this Site is the exclusive property of Company. All trademarks, service marks, and trade names of Company used on the Site are trademarks or registered trademarks of Company. You may not use, reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content on the Site without our prior written consent. Nothing in these Terms grants you any license or right to use any of Company's intellectual property except as expressly permitted herein.
6. User Conduct
You agree to use the Site only for lawful purposes. You are prohibited from:
- Using the Site in any way that violates any applicable federal, state, local, or international law or regulation;
- Attempting to gain unauthorized access to any portion of the Site, other accounts, computer systems, or networks connected to the Site;
- Using any robot, spider, scraper, or other automated means to access the Site for any purpose without our express written permission;
- Introducing any viruses, trojan horses, worms, or other material that is malicious or technologically harmful;
- Impersonating or attempting to impersonate Company, a Company employee, another user, or any other person or entity;
- Interfering with or disrupting the operation of the Site or the servers or networks used to make the Site available; and
- Using the Site to transmit any unsolicited or unauthorized advertising or promotional materials.
7. Account Registration
Certain features of the Site or Services may require you to register or provide information about yourself. You agree to provide true, accurate, current, and complete information, and to maintain and promptly update it as needed. You are responsible for maintaining the confidentiality of any credentials associated with your account and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account. Company is not liable for any loss or damage arising from your failure to protect your credentials.
8. User-Submitted Content
If you submit, post, or transmit any content to or through the Site (including comments, feedback, suggestions, or ideas), you grant Company a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media, except as limited by our Privacy Policy or applicable law. You represent and warrant that you own or otherwise control all rights to the content you submit, that the content is accurate, and that use of the content does not violate these Terms or any law, and will not cause injury to any person or entity.
9. Testimonials, Reviews, and Other Submissions
Company may display testimonials, reviews, case studies, and other submissions from customers on the Site and in marketing materials. Such submissions reflect the individual experiences of the persons providing them, are provided voluntarily, and are not necessarily representative of the results that other customers may achieve. Please see our Important Disclosures for more information regarding testimonials and results. By providing a testimonial or review to Company, you grant us the right to use it (along with your name and business name, if provided) in our marketing materials without further notice or compensation.
10. DISCLAIMER OF WARRANTIES
THE SITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS, AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITE ARE PROVIDED BY COMPANY ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN A SEPARATE WRITTEN AGREEMENT. COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS, OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITE, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. COMPANY DOES NOT WARRANT THAT THE SITE, ITS SERVERS, OR EMAIL SENT FROM COMPANY ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE. COMPANY DOES NOT GUARANTEE ANY SPECIFIC RESULTS OR OUTCOMES FROM THE USE OF THE SITE OR SERVICES. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
11. LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, OR AFFILIATES BE LIABLE FOR ANY SPECIAL, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA, OR USE), WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE, OR OTHER TORT, ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE SITE OR THE CONTENTS OF THE SITE, EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE FULLEST EXTENT PERMITTED BY LAW, COMPANY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE USE OF THE SITE SHALL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US $100). SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
12. Indemnification
You agree to defend, indemnify, and hold harmless Company and its officers, directors, employees, contractors, agents, and affiliates from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Site, including, but not limited to, any use of the Site's content other than as expressly authorized in these Terms.
13. Third-Party Websites and Links
The Site may contain links to third-party websites that are not owned or controlled by Company. Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites. The inclusion of any link does not imply endorsement by Company. You acknowledge and agree that Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any content, goods, or services available on or through any such third-party websites.
14. Electronic Communications
When you use the Site or send emails, text messages, or other communications to us, you are communicating with us electronically, and you consent to receive communications from us electronically. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
15. Assignment
You may not assign or transfer these Terms or any rights or obligations hereunder without Company's prior written consent. Company may assign these Terms at any time without notice or consent, including in connection with a merger, acquisition, or sale of assets.
16. No Waiver
The failure of Company to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by Company.
17. Choice of Law and Dispute Resolution
These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United States and the laws of the State of Florida, without regard to conflict-of-law principles. You agree that any dispute arising out of or relating to these Terms or your use of the Site shall be brought exclusively in the state or federal courts located in the State of Florida, and you consent to the personal jurisdiction of such courts. To the fullest extent permitted by law, you agree that any claim must be brought in your individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding.
18. Severability
If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. Such determination shall not affect the validity and enforceability of any other remaining provisions.
19. Termination
These Terms are effective unless and until terminated by either you or Company. You may terminate these Terms at any time by discontinuing use of the Site. Company may terminate or suspend your access to the Site at any time, without notice, for any reason, including if, in our sole judgment, you fail to comply with any term or provision of these Terms. The obligations and liabilities of the parties incurred prior to the termination date, and all provisions which by their nature should survive termination, shall survive the termination of these Terms for all purposes.
20. Entire Agreement
These Terms, together with the Privacy Policy, the Important Disclosures, and any other policies or operating rules posted by us on the Site, constitute the entire agreement and understanding between you and Company with respect to your use of the Site, and supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and Company with respect to the Site (but not with respect to Services governed by a separate signed agreement). Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.
21. Questions or Additional Information
If you have questions regarding these Terms or wish to obtain additional information, please contact us at:
Mailmendio LLC (d/b/a MailMend)
Email: support@mailmend.io
Website: mailmend.io